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What should I do if MetaMask shows "Connection Request Failed" or "Connection Rejected"?

If you encounter connection issues, try the following steps:

  • Check if your MetaMask is unlocked.

  • Try refreshing the page or restarting your browser.

  • Ensure that you're using a browser that supports MetaMask.

  • If the problem persists, contact the customer support of MixPay for assistance.

This article was migrated from the MixPay help center on 2026-04-26. Talk to support if anything is out of date or you didn’t find what you needed.

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