There are several ways to contact customer service.
1. Via Email
"For assistance with any asset-related payment issues, please contact us at customer@mixpay.me."
"To explore partnership opportunities or integration help, please reach out to us at bd@mixpay.me."
2. Via MixPay Website
Open MixPay Website, get in touch with us via the button in the lower right corner
3. Via Mixin Messenger
Download and sign up Mixin Messenger.
Search ID: 7000104220
Switch to the chat window and send a message. We'll reply as soon as possible.
This article was migrated from the MixPay help center on 2026-04-26. Talk to support if anything is out of date or you didn’t find what you needed.