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Accepting payment

Why isn't the settlement in the currency I set up?

MixPay will be traded in real-time through the exchange at the time of settlement. However, due to the different depths of each currency, MixPay has set limit protection to not go to the exchange when the settlement amount is exceeded to prevent the loss of enormous slippage caused by trading too large amounts at the time of settlement.

If your cryptocurrency needs to be converted, you can use the convert feature in Mixin Messenger by searching for ID: 7000101276 (ExinOne).

This article was migrated from the MixPay help center on 2026-04-26. Talk to support if anything is out of date or you didn’t find what you needed.

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