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Decentralized wallet: This wallet is decentralized and operates without a central authority.
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No custody by the platform: The platform does not charge your wallet, ensuring that you have complete control over your funds.
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Irrecoverable if forgotten: If you forget your PIN, there is no way to recover it, as the platform does not hold any of your wallet information.
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Limited attempts: You can try to enter your PIN 5 times within 24 hours.
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Gradual recovery: Take your time and attempt to recall your PIN gradually to regain access to your wallet.
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Remember to keep your PIN secure and note it in a safe place to avoid losing access to your wallet.
This article was migrated from the MixPay help center on 2026-04-26. Talk to support if anything is out of date or you didn’t find what you needed.